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Customer Service Administrator

Resolve customer account issues by contacting customers by phone or writing for a well known company in Moorebank on a full time temporary basis.

  • Moorebank location with free parking on site, pay rate of $29.10 p/h + super
  • Monday-Friday 6 month temporary role potential to extend
  • Rewarding company with a supportive team

About the company

Join a leading infrastructure organisation that is very well known in NSW, and will be based locally to the Moorebank region on a temporary basis. They have a fun and diverse workforce, and low turnover rates in addition to a very down to earth and friendly environment. This is a rare short term opportunity that serves to provide high quality customer support. You will be well remunerated and enjoy the honest and genuine work environment that this role has to offer.

Your responsibilities will include:

  • Proactively call existing customer's to obtain outstanding payments
  • Responsible for minimising the companies financial loss
  • Build and maintain strong, long lasting customer relationships
  • Operating as the lead point of contact for any and all matters specific to your accounts
  • Assist and resolve customer account enquiries professionally
  • Organise payments and payment plans for overdue accounts
  • Keeping accurate records and reporting on collection activity
  • Achieve set KPI's on a daily basis

Your profile will demonstrate

  • Ability to resolve customer debts
  • Recent proven, stable experience in a debt collections or account manager role
  • Ability to effectively communicate both in oral and written form
  • Sound skills in problem solving / customer issue resolution
  • Self-motivated and able to work under pressure
  • Assist with challenging client requests or issue escalations as needed
  • Own vehicle and drivers license

Benefits to you:

  • Great opportunity to work for a company that boasts a desirable working environment and has an excellent reputation in the market
  • 6 month temporary role Monday- Friday 8am-4:30pm
  • Onsite personal trainer on Tuesdays
  • Free parking onsite.

Please apply below by attaching your CV or Resume in a word document format or contact Stephanie Hilton at 02 9615 5338 or for more information.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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Job Summary

Contract or Temp
Admin / Secretarial / Office Support
Date Listed: