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Customer Service Officer

Randstad is searching for a strong customer service officer on the North side of Brisbane!

Randstad is looking for a strong customer service offer to join a vibrant and exciting team on the North side of Brisbane. You will be taking in customer phone enquiries, liaising with a large volume of operators and tracking information into the system. You must have excellent computer literacy to be considered for this role.

You will be working in a fast paced environment and must be able to take initiative. You will also be working in a team environment and assisting other colleagues when needed.

About the role

  • Receiving customer enquiries
  • Booking in jobs
  • Tracking a large volume of operators
  • Following up on uncompleted tasks
  • Uploading data onto excel
  • Liaising with other departments

About you

  • Able to work under pressure
  • Must have resilience and patience
  • Excellent communication skills
  • Ability to adapt and learn
  • Outstanding customer service skills


  • Potential to go permanent
  • Flexible working hours
  • Positive working environment
  • Onsite parking
  • Attractive hourly rate

If this is of interest to you please apply below, please note that only successful applicants will be contacted. If you have any more questions please email

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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Job Summary

Permanent / Full Time
Call Centre & Customer Service
Call Centre - Inbound
Date Listed: