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Entry Level Banking - Big 4 Bank

An exciting opportunity to take your customer service skills to the corporate world and join a Big 4 Bank!

  • New year, new career! Mid February start in a permanent full-time role
  • Kogarah location. No banking experience required, just customer service guns!
  • Mapped out opportunities to build your career and up-skill right from the start

Your new company

This is your opportunity to join a subsidiary of a Big 4 Bank! Renowned for leading the Australian financial space, this organisation aims to assist their staff, customers and the wider community by providing an excellent customer experience. By fostering a diverse work culture and a positive team environment, employees are valued and recognised for their efforts and commitment.

Your new role

  • As the first point of contact for customers, you'll receive inbound calls regarding general, everyday banking queries
  • Consistently providing excellent customer service and go above and beyond
  • Provide guidance and assistance to customers across a range of banking products and services
  • Learn and master multiple internal systems and software to use simultaneously

Your skills and experience

  • A customer-centric and service-oriented mind-set
  • Excellent communication skills, verbal and written
  • Thrive in a fast paced environment to multitask and meet multiple deadlines
  • Positive and resilient professional focused on delivering the best possible results each and every day
  • A sound understanding and keen interest in banking and financial services

Please note: We're looking for flexible candidates as this customer care team works on a rotating roster between 8:00am - 7.30pm.

Your benefits

  • Enjoy the convenience of working close to home in Kogarah and nearby public transport
  • Opportunity to gain a permanent full-time role within one of Australia's largest banking institutes
  • An exciting opportunity to shape or kick-start your career within the banking industry
  • Ongoing support to help you succeed in your new role and grow your career within months, with a pay rise to match
  • This organisation offers extensive and thorough training programs which aid staff learning and development

Your next step

To launch your career, click 'apply now' or contact Sandra Sadaka, Consultant on 02 8095 1752 or

Apply Now

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Job Summary

Permanent / Full Time
Call Centre & Customer Service
Customer Service
Date Listed: