Job Search Results

Customer Service

2020 - new year new job - excellent permanent role within an excellent company!

Randstad are working closely with a reputable client within the rental and sales industry who are seeking a Customer Service team player who will support and encourage a positive working environment and team approach.

This position is responsible for providing exceptional customer service and account management to current and potential clients; aswell as database management, coordination and administration duties.

Working within a team environment; you will be responsible for providing high quality customer service to both customers via telephone and face to face. Your phone manner will be professional, friendly and focused on upselling products and solutions.

In order to be successful you will possess:

  • Strong customer service experience.
  • Strong administration experience.
  • Confidence in negotiation and dispute resolution.
  • Excellent verbal and written communication.
  • Priority-setting and multi-tasking skills.
  • Intermediate - Advanced Microsoft Office skills.

Duties will include:

  • Supporting customers via phone and email.
  • First point of call in onsite showroom.
  • Undertake arrears phone calls and follow ups.
  • Complete rental sales applications and Rental Agreements in a timely manner.
  • Conduct customer credit history checks.
  • Income assessments.
  • Prepare agreements and run sheets for Mobile Representatives.
  • Ad- hoc general administrative tasks.

This position would suit a customer service focused individual with strong administration experience and ability to upsell products. You must be goal focused; in particular focused on improving enquiry conversion rates, arrears rates and customer satisfaction as a team.

Applications:


If you feel your skills match the above criteria please attention your CV in MS Word format to Sarah-Jane Zevenbergen and click apply now. Please note only short listed candidates will be contacted.

Apply Now

Advertiser Details

Randstad

All jobs by this advertiser

Job Summary

Type:
Permanent / Full Time
Location:
Adelaide
Profession:
Call Centre & Customer Service
Role:
Customer Service
Reference:
90M0393918_483716898673776487
Salary:
$55,000-$50,000
Date Listed:
10-Jan-20